Privacy Policy

ftcom.ch – Privacy Policy

Your privacy and the security of your data are important to us. This Privacy Policy outlines the types of information that may be collected, used, or disclosed by ftcom.ch when you visit, use, or make purchases on our website.

If you have any further questions or wish to learn more about our Privacy Policy, how we handle user data, or personal information, or if you would like to withdraw your consent for the continued collection, use, or disclosure of your personal information, please feel free to contact us.

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Definitions

ftcom.ch is operated by Foreign Targets Communication LLC, Financial Communication & Translation, Route de Thonon 85 E, CH-1222 Vésenaz-Geneva (hereinafter referred to as “I,” “Me,” “Our,” “We,” or “Us”). As a customer of this service, you are, under this agreement, a “User,” “Visitor,” or “You.” The website or any service we provide is referred to as the “Website” or “Service.” External services or integrations of this nature are referred to as “Third-Party Applications” or “Third-Party Services.”

Data We Collect

In accordance with standard procedures for the use of log files, these files automatically record visits when you access the Website. This may include information about your web browser, and, depending on settings, certain cookies installed on your device may be stored, along with your IP address, Internet Service Provider (ISP), time zone, and timestamp, referring/exit pages, and the number of clicks. This information is used to analyze trends, administer the Website, track user movements on the Website, and gather demographic data. This data is not linked to information that could identify an individual. Additionally, as you navigate the Website, we may collect information about the subpages you visit.

Collection of Personal Information

We may also collect personal information about you, such as your name, your organization’s/company’s name, your address, your email address, or other personal data, when you provide such information to us during registration, purchase, communication, or by other means. We only request personal data when it is necessary for us to provide you with a requested service (e.g., when you place an order via the Website). We collect such information in a fair and lawful manner, with your knowledge and consent. We will also inform you of the reasons for collecting your data and how it will be used.

We do not disclose personally identifiable information to third parties, nor do we sell, trade, or rent such information to third parties, except where required by law, if you violate our Terms of Use, or if it is necessary to facilitate the provision of our service. For example, it may be required for the online shopping module that your data be shared with third-party services such as payment solutions. We may also use analytics services such as Google Analytics, Facebook Pixel, and others. Each of these services has its own privacy policy, which can be reviewed directly on their respective pages.

In order to provide certain functionalities, we may engage additional third-party services, such as payment and accounting providers or services, support or communication providers, and other services. We reserve the right not to track how you interact with the services provided.

We may collect and use non-personally identifiable information to help us improve the service, personalize your experience, and analyze usage of the service. This Privacy Policy does not limit our use or disclosure of collected non-personally identifiable information. We reserve the right to collect, use, and share such non-personal information at our discretion with our partners, advertisers, and other third parties.

Cookies and tags

ftcom.ch uses “Cookies,” which are small data files that are placed on your device only if your browser settings allow them. These Cookies may contain information such as a unique identifier, previously visited subpages of this Website, and/or other information. The types of Cookies we may use include: session cookies, security cookies, and preference cookies. You may refuse the use of Cookies upon your first visit, and you can disable or delete Cookies through your browser settings.

General Data Protection Regulation (GDPR)

The General Data Protection Regulation (GDPR) is a regulation under European Union law concerning data protection and the privacy rights of individuals within the European Union and the European Economic Area.

If you are located within the European Union, we are the data controller for your data, and you have the right to be informed about how your personal data is processed, what data we have collected about you, and to request that this data be corrected, updated, or deleted. Furthermore, please note that your data may be transferred outside of Europe, particularly to Canada and the United States. Should you have any questions regarding your rights under the GDPR, please contact us. For further information or to file a complaint, please reach out to your local data protection authority.

Data Retention

We retain the collected data for as long as necessary to provide you with the requested service, or until you request that the data be deleted. The data we store is protected by commercially reasonable means against loss, theft, and unauthorized access, disclosure, copying, use, or modification. Customer passwords that we may store are hashed, and the original password cannot be restored.

Communication via Email

We may communicate with you via email or telephone to respond to your inquiries or to send service announcements based on the personal data you have provided. We may also use your personal data to send you updates and other promotional communications, provided we have obtained your consent for such use. If you no longer wish to receive these updates via email, you may opt out at any time by following the instructions included in each communication, which typically include an “unsubscribe” link.

Links to Other Websites

Our Website may contain links to and from third-party websites or services that are not operated by us. If you follow a link to any of these websites and are redirected to a third-party site, please be aware that these websites have their own privacy policies, and we do not assume any responsibility for those policies or practices. We encourage you to review the privacy policies of any website you visit before submitting any personal information to those sites.

Do Not Track

This Website does not alter its data collection and usage practices in response to the “Do Not Track” signal sent by your browser.

Transfer of Business Operations

In the event that ftcom.ch or substantially all of our assets are acquired, or if Foreign Targets Communication LLC files for bankruptcy or ceases operations, your personal data will be among the assets transferred or acquired by a third party, who may continue to process your personal data.

You acknowledge and agree that such transfers may occur and are permitted under this Privacy Policy, and that any acquirer of our assets may continue to use your personal data as described in this policy.

Changes

We reserve the right to update or amend this Privacy Policy at any time without prior notice. Any such changes will be posted on this page. Therefore, we encourage you to review this document each time you provide us with personal information. This policy is effective as of April 11, 2025. If you continue to use the Website after seven (7) days following any changes or revisions to this Privacy Policy, it will be deemed that you accept the terms of the revised Privacy Policy. We recommend that you regularly review this Privacy Policy if you are concerned about how your information is used.

Consent

By using our Website, you hereby consent to our Privacy Policy and accept its terms and conditions.

Contact

If you require further information or wish to exercise your rights regarding your personal data, you may contact us directly at the email address or postal address provided below.